Frequently Asked Questions
Can we leave the car at the hotel?
If you want to leave your car until your return, please check with reception for availability and rates:
- Phone: +34 91 206 34 10
- email: recepción@cpmadridairport.com
What are the check-in and check-out times?
- Check In: 3:00pm
- Check out: 12:00am
- Minimum age to check-in: 18 years old
- Possibility to extend check-out time if you are a member of IHG Rewards Club
What languages are spoken at the hotel?
Spanish, English, French.
What credit cards are accepted?
American Express, Diners Club, Master Card, Visa.
Do you have a place to leave the luggage at the hotel?
Yes, we have a free luggage room for you to move around comfortably.
Does the hotel have WI-FI and what is the price?
The hotel has a wifi zone (high speed internet) in all its facilities, both in rooms and common areas and meeting rooms. It is totally free of charge.
Does the hotel have adapted rooms?
Yes, the hotel has 3 adapted rooms and preferential and signposted parking. Guide animals are also allowed with certificates.
What is the standard for pets?
Pets are not allowed in the hotel, only certified guide dogs.
