Shuttle Service Conditions

The active schedule of the shuttle will be from 06:00am to 11:40pm.


The service will be paid, with a price of 2.50€/pax/1 service.


Includes 1 suitcase that can be transported in the trunk of the vehicle and 1 backpack or bag that the traveler must carry on the seat.

* Please note that neither the hotel nor the transportation company is responsible for the possible loss or theft of your belongings.

The transfer may be subject to traffic delays beyond our control, please plan your departure well in advance.

Instrucciones para llegar a la parada del Shuttle

From the baggage claim point, follow the signs until you exit the terminal on the first floor.

Once outside the terminal, turn right and cross the crosswalk in front of the EMT bus stops. Identify the “Consignas” sign again.

Once you have crossed, look for the yellow “Bus Hotel” bus stop in front of the “Consignas” office.

At this point you will find the minibus with OK Mobility/Torres Bus signage that will take you to our hotel. You will also see the Crowne Plaza Madrid Airtport logo on the sides and front of the bus.

Locate the exit sign to the express parking and go outside the terminal. Once outside, cross the crosswalk and follow the “Parada Bus EMT Hoteles Agencia” sign on the right.

From the baggage claim point, inside the terminal, continue following the “Bus Connecting” sign, located on your left.

You will find the bus with OK Mobility/Torres Bus signage.

From the baggage claim point, follow the instructions to “Hotel Transit Bus”.

Exit the airport terminal and cross the crosswalk in front of you.

Turn left and proceed to the “Bus Hotel” stop at the end of the route.

At this point you will find the minibus with OK Mobility/Torres Bus signage that will take you to our hotel.